Generous beds for a comfortable rest.

Attention to detail was lacking at reception.

The pool area was nice but often crowded and noisy during my stay.

The phone in the room not working!!! Very small 32-inch TV for suite size!!! Shower water accumulates, leading to a messy experience!!! Noise from the pool area is unbearable, definitely not for those looking for peace!!!

The staff was incredibly friendly and helpful, making us feel at home. Our Superior Twin Room was spacious and comfortable, with nice amenities. The location was perfect for exploring, with many attractions just a short walk away.

The gym was not fully equipped.

Not for families unless you're desperate

The staff was unbelievably kind! They always responded quickly when we needed extra towels and even brought us some snacks when we were waiting for our food.

It wasn't exactly cheap, but I guess it was bearable.

I had a fantastic stay. The staff were friendly and helpful throughout my visit. The room was spacious and comfortable Breakfast offered a good variety. The location was perfect for exploring nearby attractions. 😊

We visited the Gold Museum and explored the historic Candelaria area, both just a short walk away. The indoor pool was warm and inviting, and the staff was super friendly and helpful. Breakfast was included, too, which was a nice touch. Overall, it was excellent value for money!

The only downside was the breakfast options. they could use more variety to please everyone, especially for those of us used to western food.

I truly enjoyed the spacious and well-decorated rooms, which made moving around comfortable. The lobby's inviting atmosphere, complete with a grand piano, added a touch of elegance that was delightful. The warm indoor swimming pool was also a joy!

More accessible amenities for seniors would be beneficial.

great stay with some minor room concerns

The room provided ample space, which was perfect for our group. Friendly staff members were always available to assist when needed.

The bathroom could benefit from some updates and more toiletries.

I had a fantastic stay at Grand Park. The staff were incredibly friendly and helpful throughout my visit. The room was spacious and comfortable, making it easy to rest after a long day of meetings. Breakfast offered a good variety, including freshly baked pastries and fresh fruit. The location was perfect for exploring nearby attractions, providing a blend of convenience and comfort.

Limited gym equipment and some noise from the street.

I had a wonderful stay! The warm indoor pool was the highlight for me. The location was great for exploring, but the street noise was a bit much at times. 😊

Great place with its excellent Wi-Fi, fitness center, and indoor swimming pool. The staff helped me find my lost ID on my first stay, which I greatly appreciated. I definitely recommend trying the warm indoor pool!

excellent access to parks and cultural attractions for city explorers

I had a great experience at this well-situated hotel that allowed me to easily stroll to nearby Independencia Park and Gabriel Garcia Marquez Cultural Center, both of which offered beautiful scenery and cultural insights that made my city explorations so enjoyable. the breakfast overlooking a lovely area with an indoor pool was an unexpected bonus that made my mornings feel special. Single travelers will appreciate the spacious rooms and the friendly staff that go the extra mile to assist you, but I did notice the constant bug issue which could use some attention.

Good stay overall with some bumps

We stayed for 2 nights in a family suite. The check-in was a bit rough since they tried charging us extra tax just because I didn't have the right ID. The pool was awesome, we used it every day! The breakfast was just okay though—not much variety. The staff were nice, just wish they'd clear up the payment stuff better.

Comfortable Stay with a Couple of Hiccups

I enjoyed the comfortable bedding and the efficient air conditioning during my stay. However, I was disappointed by the lack of hot water in the shower at peak times. For future guests, consider visiting local restaurants nearby—they offer delicious cuisine. Overall, a decent experience.